English - Nooteboom Giants on the Road Magazine English - Nr. 4 - 2017 | Page 14

GIANTS ON THE ROAD Service Centre Rystal WE AIM FOR QUALITY GARAGE WORKSHOP Ryszard: ‘Our garage workshop started out with the delivery of tyres, followed by a brake service and sales of automotive accessories. Currently we are the service dealer for various makes of trailers, the main one being Nooteboom. We now have a workforce of just over 100 extremely motivated employees.’ MAJOR REPAIRS Ryszard: ‘We are able to carry out major, complex repairs. Our customers not only come from Poland but also from Germany and Denmark. Because we can solve problems quickly and expertly, customers also call us for assistance provided by our mobile service. We will drive out as far as the German border and sometimes carry out repairs in Germany too.’ WORKING TOGETHER WITH NOOTEBOOM ■  Three generations Kujawski Rystal is based in Pleszew, not far from the main route between Warsaw and Berlin, just about halfway between Warsaw and the German border. The company engages in three activities: transport, service of trucks and trailers and sales of heating installations. Ryszard Kujawski started out in 1974 with bathroom installations. Ryszard: ‘We started small. After a few years we also fitted heating installations. After the fall of the Berlin wall, German and Dutch companies asked us to manufacture waste containers because we employ excellent, skilled personnel. My two sons are well-educated and they have made it possible to further expand our family business.’ ■  14 Rystal: We solve problems quickly and effectively Ryszard: ‘For us it is an honour to be the service partner of Nooteboom. Nooteboom delivers extremely advanced products, with top-quality technical engineering. The people in the Nooteboom service department who we work with are friendly and helpful and always respond quickly if we have a question. The space in our workshop is still limited, which makes it difficult to deal with the larger trailers of Nooteboom. But in the future the lack of space will be solved because we have already bought the land to expand our workshop. At Nooteboom everything works smoothly: the electric circuit diagram has clear colour coding. Everything is easy to find. And the parts are delivered promptly. This seems normal but with other makes it has happened that a driver was here for a week waiting for the correct parts to be delivered. We aim for quality – just like Nooteboom.’